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F.A.Q.

Frequently Asked Questions. Need more information? Contact us now

ART REQUIREMENTS

We prefer vector art whenever possible. Vector usually comes in an .eps, .ai or .pdf format   For each design, you have your choice of using our house made colors or sending over your Pantone Colors Match Requirements (color matching may incur additional fees)

 

With raster art, to have the least amount of adjustments and art fees possible it needs to be at least 300dpi at the size you want to print. For example, if your print is going to be 12 inches wide, and 1 inch tall, the art needs to be at least 3600 pixels wide and at least 300 pixels tall. We prefer transparent backgrounds, and preserved layers whenever possible.  Raster art file types are listed from most to least preferable as follows: .psd .tiff .png .jpg .pdf .bmp .gif

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 For each design, you have your choice of using our house made colors or sending over your Pantone Colors Match Requirements (color matching may incur additional fees)

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If your art needs to be adjusted by us, we will use our best judgement and send over a proof before any printing begins. We offer the first 30 minutes of art for free, any further adjustments are $25.00/hr. After we reach the 30 minute limit, we will let you know the steps avaiIable for you (the customer) to take to correct for print. If you would like us to do this for you, we will give you an estimated time and cost to be added onto your quote.

If you aren't certain about your artwork, send it over. We will be happy to look it over and discuss what we need to make it print ready.

If you have a concept for a design or a logo, our designer will be happy to work with you to develop your idea into a polished print.

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Art Requirements
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