F.A.Q.

Frequently Asked Questions. Need more information? Contact us now

Pricing


The price of a job depends on three changable factors: The price of the garment, the price of the printing and the quantity ordered. We are happy to work with you to keep costs down:​The more garments ordered, the lower the price.The fewer colors needed, the lower the price. Our garment pricing categories are basic, premium and super premium. We can give a quote for all three.​Some of you like a flat rate per shirt. Some of you dig the details. No matter your preference, we will provide a clear concise quote ASAP.




Payment


Before your job starts, we do require a deposit of 50%. We wil collect the balance on the completion date. Any change made to your order that is not due to a stock issue will be subject to a change fee of $50.00 in addition to the additional costs to make the changes. Cancellations made after order has been placed will be subject to a 15% restocking fee plus any additional fees required to cover services already rendered. No cancellations will be accepted once production or any manipulation of the garments (tag removal, printed tags, printing, hem tagging, etc.) has begun on the order We accept all major credit cards as well as Paypal. Checks will be accepted after the first order




Turnaround


For orders under 300 garments, we run a two week turnaround. This is directly after you’ve paid a 50% deposit and we have a signed final approval to complete your order. Delays can and will occur if the approval or deposit is not complete. Larger orders do take longer, but we provide a "DONE" date when the job will be finished. . Rush orders may be able to be accomodated for an extra fee. Please ask in advance.




Customer Goods


We are happy to provide printing services on customer supplied goods. You will want to provide more than is needed for this service. Pricing and further information is available upon request.




Out of Stock


Garments are ordered after your order is placed, and we cannot guarantee their availability. If items are out of stock, we will provide you with a list of possible replacements and get it approved by you before using your chosen item.




Shipping


We are based in the Denver Metro area and ship throughout the United States. Shipping prices and times will be provided with the final quote. If you are in the Denver Metro Area, please inquire about our local delivery prices.





ART REQUIREMENTS

We prefer vector art whenever possible. Vector usually comes in an .eps, .ai or .pdf format   For each design, you have your choice of using our house made colors or sending over your Pantone Colors Match Requirements (color matching may incur additional fees)

 

With raster art, to have the least amount of adjustments and art fees possible it needs to be at least 300dpi at the size you want to print. For example, if your print is going to be 12 inches wide, and 1 inch tall, the art needs to be at least 3600 pixels wide and at least 300 pixels tall. We prefer transparent backgrounds, and preserved layers whenever possible.  Raster art file types are listed from most to least preferable as follows: .psd .tiff .png .jpg .pdf .bmp .gif

 For each design, you have your choice of using our house made colors or sending over your Pantone Colors Match Requirements (color matching may incur additional fees)

If your art needs to be adjusted by us, we will use our best judgement and send over a proof before any printing begins. We offer the first 30 minutes of art for free, any further adjustments are $25.00/hr. After we reach the 30 minute limit, we will let you know the steps avaiIable for you (the customer) to take to correct for print. If you would like us to do this for you, we will give you an estimated time and cost to be added onto your quote.

If you aren't certain about your artwork, send it over. We will be happy to look it over and discuss what we need to make it print ready.

If you have a concept for a design or a logo, our designer will be happy to work with you to develop your idea into a polished print.

 

© 2023 by Allday Screeprinting. 

Contact

T: (720) 892-6696
info@alldayscreenprinting.com

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